Salesforce Certified Integration Architect — Question 59

A company wants to standardize exception tracking, handling, and analytics. The company will complete the following:
1. Build a company wide logging service hosted on a middleware platform.
2. Create case object records for exceptions based thresholds.
3. Change all their Apex Loggers to publish Application Exceptions as custom platform events.
Which two specifications should the integration architect include in the logging service architecture? (Choose two.)

Answer options

• A. Receive Application Events through Change Data Capture (CDC).
• B. Create Salesforce Cases conditionally using automatic Case creation rules.
• C. Create Salesforce Cases using the Salesforce REST, SOAP, or Bulk API.
• D. Subscribe to the Application Exceptions using the Salesforce Streaming API.

Correct answer: C, D

Explanation

The correct answers, C and D, are essential because they allow for the creation of Salesforce Cases through APIs and enable real-time subscription to application exceptions. Options A and B are not suitable as they do not directly support the requirements of creating cases and subscribing to events in the context described.