Salesforce Certified Industries CPQ Developer — Question 14

A company has an existing bundle that contains a mobile phone product. Customers are allowed to purchase up to 3 phones as part of this bundle. The company decides that they want to increase the limit and allow customers to purchase up to 5 phones. The developer adjusts the maximum cardinality for the child product from 3 to 5. However, after making the change, the bundle still restricts users to 3 phones.
Which two actions should the developer take to troubleshoot this issue? (Choose two.)

Answer options

Correct answer: C, D

Explanation

The correct actions to troubleshoot this issue involve refreshing the system's understanding of the product hierarchy and clearing any cached data that may be causing the old limit to persist. Running Product Hierarchy Maintenance (C) ensures that the changes in product configurations are recognized, while Refresh Platform Cache (D) clears any cached information that might be holding onto the previous limit, allowing the new settings to take effect. Options A and B do not directly address the issue of the limit not being updated in the user interface.