Salesforce Certified Experience Cloud Consultant — Question 93

Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Knowledge articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

Answer options

Correct answer: D

Explanation

The correct answer is D, as selecting 'Visible to Public Knowledge Base' allows the article to be accessed by all users, including unauthenticated guests. The other options limit access to specific groups, such as partners or customers, which does not meet the requirement for universal access.