Salesforce Certified Experience Cloud Consultant — Question 88

How can records owned by Customer Community users be shared with internal users?

Answer options

• A. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users.
• B. Create a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.
• C. Use the standard Is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.
• D. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set.

Correct answer: B

Explanation

The correct answer is B because a Sharing Set allows for the sharing of records based on the profile of the users, specifically for Customer Community users. Option A is incorrect as owner-based sharing rules do not target roles specifically for Community users. Option C is also wrong because the Is Owned By External User checkbox does not facilitate sharing with internal users through criteria-based rules. Option D is incorrect as a Share Group must be tied to a Sharing Set to function properly.