Salesforce Certified Experience Cloud Consultant — Question 63

The Experience Cloud manager has been asked to ensure that a Knowledge article is visible to internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.

Which two settings need to be configured on the draft article before it is published? (Choose two.)

Answer options

• A. Visible to Partner
• B. Visible in Public Knowledge Base
• C. Visible to Guest User
• D. Visible to Employee

Correct answer: B, C

Explanation

The correct options are B and C because 'Visible in Public Knowledge Base' allows unauthenticated visitors to access the article, while 'Visible to Guest User' specifically grants access to users who are not logged in. Options A and D are incorrect as they pertain to access for Partner and Employee users, which are not relevant to the requirements of unauthenticated visitors.