Salesforce Certified Experience Cloud Consultant — Question 54

Ursa Major Solar (UMS) is using the Customer Account Portal template where both customers and employees can log in to view information about the company. UMS would like the Home page to showcase internal resources at the top for its employees, and would like self-help resources to be available for logged-in customers. UMS wants to exclude employee resources from the layout of the Home page when customers are logged in.

Which functionality should UMS utilize to showcase the Home page in different ways?

Answer options

• A. Case Feeds
• B. Developer Console
• C. Page Variations
• D. Sharing Sets

Correct answer: C

Explanation

The correct answer is C, Page Variations, which allows for different layouts and content to be shown based on user profiles. This is essential for UMS to display employee resources only to employees while providing a tailored experience for customers. The other options, such as A, B, and D, do not offer the necessary capability to customize page content based on the logged-in user type.