Salesforce Certified Experience Cloud Consultant — Question 37

Northern Trail Outfitters (NTO) is planning to create an HR help desk for its employees. IT recommends using Experience Cloud to build the HR help desk app.

What should NTO consider when building the HR help desk app?

Answer options

• A. HR user profile is only available in Employee Cloud with Employee permission set license.
• B. HR user profile is only available in Enterprise and Performance Editions with HR permission set license.
• C. The HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.
• D. The HR help desk app can centralize knowledge and self service in to one experience site.

Correct answer: B

Explanation

Option B is correct because the HR user profile is indeed only available in the Enterprise and Performance Editions with the HR permission set license. Option A is incorrect as it refers to Employee Cloud, which does not apply here. Options C and D, while beneficial features, do not specifically address the licensing requirements for the HR user profile.