Salesforce Certified Experience Cloud Consultant — Question 18

DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention? (Choose two.)

Answer options

Correct answer: B, D

Explanation

The correct actions are B and D. Enabling the 'Automate Topic Assignment' setting allows for automatic categorization of new articles, ensuring they appear on the site without manual effort. Mapping topics to data categories (D) also ensures that the articles are organized correctly, while options A and C do not contribute to the automation process needed for ongoing updates.