Salesforce Certified Development Lifecycle and Deployment Architect — Question 14

Universal Containers uses multiple Salesforce orgs for its different lines of business (LOBs). In a recent analysis, the architect found that UC could have a more complete view of its customers by gathering customer data from different orgs.
What two options can an architect recommend to accomplish the customer 380-degree view? (Choose two.)

Answer options

• A. Implement a Complete Graph multi-org strategy by allowing each org to connect directly to every other, reading and writing customer data from the orgs where it has been originally created.
• B. Migrate from multi-org to single-org strategy, consolidating customer data in the process.
• C. Implement a Single Package multi-org strategy by developing and deploying to all orgs a managed package which reads and consolidates customer 360-degree view from the different orgs.
• D. Implement a Hub-and-Spoke multi-org strategy by consolidating customer data in a single org, which will be the master of customer data, and using integration strategies to let the LOBs orgs read and write from it.

Correct answer: B, D

Explanation

Option B is correct as migrating to a single-org strategy simplifies data management and ensures all customer data is centralized. Option D, while also a viable option, focuses on having a master org but does not fully consolidate into a single org. Options A and C do not effectively address the need for a comprehensive view by either complicating the architecture or not consolidating the data.