Salesforce Certified Data Cloud Consultant — Question 82

A customer requests that their personal data be deleted.
Which action should the consultant take to accommodate this request in Data Cloud?

Answer options

• A. Use Consent API to request deletion of the customer's information.
• B. Use a streaming API call to delete the customer's information.
• C. Use the Data Rights Subject Request tool to request deletion of the customer's information.
• D. Use Profile Explorer to delete the customer data from Data Cloud.

Correct answer: A

Explanation

The correct action is to use the Consent API to request the deletion, as it is specifically designed for managing customer consent and data deletion requests. The other options, while they mention deletion, do not align with the proper protocol for handling data deletion requests in compliance with data protection regulations.