Salesforce Certified Data Architect — Question 55

Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has the same customer information in all systems. UC customer data changes need to be accurate at all times in all of the systems. Salesforce is the identified system of record for this information.

What is the correct solution for ensuring all systems using customer data are kept up to date?

Answer options

• A. Send customer record changes from Salesforce to the system of truth in real time.
• B. Send customer data nightly to the system of truth in a scheduled batch job.
• C. Have each system pull the record changes from Salesforce using change data capture.
• D. Send customer record changes from Salesforce to each system in a nightly batch job.

Correct answer: C

Explanation

The correct answer is C because using change data capture allows each system to receive real-time updates directly from Salesforce, ensuring that all systems have the most current customer information. Options A and B do not provide the same level of immediacy and accuracy as C, while D introduces unnecessary complexity by sending updates to multiple systems in a batch process, which could lead to outdated information.