Salesforce Certified Data Architect — Question 51

A large healthcare provider wishes to use Salesforce to track patient care. The following actors are in Salesforce:
1. Payment providers: Organizations who pay for the care to patients.
2. Doctors: They provide care plans for patients and need to support multiple patients. They are provided access to patient information.
3. Patients: These are individuals who need care.
A data architect needs to map the actors to Salesforce objects.
What should be the optimal selection by the data architect?

Answer options

• A. Patients as Person Accounts, Payment providers as Accounts, and Doctors as Person Accounts
• B. Patients as Person Accounts, Payment providers as Accounts, and Doctors as Contacts
• C. Patients as Contacts, Payment providers as Accounts, and Doctors as Accounts
• D. Patients as Accounts, Payment providers as Accounts, and Doctors as Person Accounts

Correct answer: A

Explanation

The correct answer is A because Patients should be represented as Person Accounts to combine attributes of individuals and accounts, while Payment providers fit well as Accounts since they represent organizations. Doctors are also best modeled as Person Accounts since they are individuals who provide care and need to be linked to their patients, making this structure optimal for managing their relationships.