Salesforce Certified CPQ Specialist — Question 65
Universal Containers (UC) is planning to end-of-life a subscription Product by preventing any new sales of the Product. UC wants to allow renewals if a customer has already purchased the Product.
How can the Admin meet this requirement?
Answer options
- A. Delete the Product so it is unavailable for new business Quotes.
- B. Create a new renewal Product, then link it to the end-of-life Product by using the Renewal Product lookup.
- C. Deactivate the Product since CPQ allows inactive Products to be renewed.
- D. Create an end-of-life checkbox on the Product, then create a Search Filter to exclude any Product marked end-of-life from Product Selection.
Correct answer: D
Explanation
The correct answer is D because creating an end-of-life checkbox allows the Admin to easily filter out discontinued Products from the selection process while still permitting renewals. Option A is incorrect because deleting the Product would remove it completely, preventing renewals. Option B suggests creating a new Product, which is unnecessary since renewals can still occur without a new Product. Option C is wrong because deactivating a Product may prevent it from being selected for renewals in some configurations.