Salesforce Certified Community Cloud Consultant — Question 5

Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community.
What should a Community Cloud consultant suggest as a method of implementation?

Answer options

• A. Configure Files Connect and include the external object in the global search.
• B. Configure Salesforce Connect and define the required External Objects.
• C. Create a custom Lightning Component to display the information in an iframe.
• D. Use the standard Files component and define the third-party billing system as a source.

Correct answer: A

Explanation

The correct answer is A, as configuring Files Connect allows for integration with external data sources and enables the inclusion of external objects in global search, making the invoice records accessible. Option B is incorrect because while Salesforce Connect is useful, it does not directly address the need to include the records in the global search. Option C, while technically feasible, is not the most efficient method for integrating external records. Option D does not apply as it focuses on Files, which are different from external object records needed in this scenario.