Salesforce Certified Community Cloud Consultant — Question 3
Universal Containers needs to create a Community that meets the following requirements:
✑ Self-Service Support Community, in which customer and partner users are community members.
✑ Partner users help Universal Containers by adding or resolving cases for their customers within the Community.
✑ Partner users need access to some standard objects except Leads, Campaigns, and Opportunity objects.
✑ Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers.
Which license type should a Salesforce Administrator use for these Partner users?
Answer options
- A. Employee Community license
- B. Customer Community Plus license
- C. Customer Community license
- D. Partner Community license
Correct answer: D
Explanation
The correct answer is D, Partner Community license, as it is specifically designed for partner users who need to work collaboratively within the community, manage cases, and have access to certain standard objects. The other options do not provide the necessary access or collaboration features required for partner users.