Salesforce Certified Community Cloud Consultant — Question 1

Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.
How should the Salesforce Admin fulfill this requirement?

Answer options

• A. Add a third role to the partner account hierarchy for the CEO partner user.
• B. Promote the CEO partner user to delegated admin on the partner account.
• C. Assign Super User access to the CEO partner user on the Contact page.
• D. Make the CEO partner user the owner of the partner account.

Correct answer: C

Explanation

The correct answer is C because providing Super User access allows the CEO partner user to access all data on the Contact page, fulfilling the requirement for comprehensive data access. The other options do not grant the necessary level of access to all data; adding a role or promoting to delegated admin does not inherently provide the required permissions, and making the CEO the account owner may not ensure full data visibility across all records.