Salesforce Certified Associate — Question 39

A Salesforce user at Get Cloudy Consulting informs the company’s Salesforce associate they have moved to another department in the organization and no longer need access to Salesforce.

How should the associate change the user’s access?

Answer options

• A. Deactivate the user to free up the Salesforce license.
• B. Delete the user to free up the Salesforce license.
• C. Update the user to the Minimum Access Profile.

Correct answer: A

Explanation

The correct approach is to deactivate the user, which retains their data while freeing up the Salesforce license for others. Deleting the user would permanently remove their data and is not necessary in this scenario. Updating to the Minimum Access Profile does not effectively address the user's need for access removal.