Salesforce Certified Associate — Question 1

A Salesforce associate wants to add a new related list of cases to Account.
Where should the associate go to add the related list to Account?

Answer options

• A. Case Layout
• B. Account Record
• C. Page Layout

Correct answer: C

Explanation

The correct answer is C, Page Layout, because this is where the associate can modify the layout of the Account record to include the related list of cases. Options A and B do not provide the necessary functionality to add related lists; Case Layout is specific to cases, and Account Record is not an editable layout option.