Salesforce Certified AI Specialist — Question 37

An AI Specialist is tasked with configuring a generative model to create personalized sales emails using customer data stored in Salesforce. The AI Specialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security and data privacy are critical concerns for the client.
How should the AI Specialist integrate the custom LLM into Salesforce?

Answer options

• A. Create an application of the custom LLM and embed It in Sales Cloud via iFrame.
• B. Enable model endpoint on OpenAI and make callouts to the model to generate emails.
• C. Add the fine-tuned LLM in Einstein Studio Model Builder.

Correct answer: C

Explanation

The correct answer is C because Einstein Studio Model Builder is specifically designed for integrating and managing machine learning models within Salesforce. Option A is incorrect as embedding via iFrame does not leverage Salesforce's capabilities for managing AI models effectively. Option B, while it suggests using the OpenAI model, does not integrate directly into Salesforce's ecosystem as effectively as option C.