Salesforce Certified AI Associate — Question 60

Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution.

Which data quality dimension is essential for this custom application?

Answer options

• A. Age
• B. Duplication
• C. Consistency

Correct answer: A

Explanation

The correct answer is Age, as it refers to the timeliness of data, which is crucial for analyzing cases effectively. Duplication and Consistency are important data quality dimensions, but they do not specifically address the need for data to be current and relevant for case resolution.