Salesforce Certified AI Associate — Question 58

What are some of the ethical challenges associated with AI development?

Answer options

• A. Implicit transparency of AI systems, which makes it easy for users to understand and trust their decisions
• B. Potential for human bias in machine learning algorithms and the lack of transparency in AI decision-making processes
• C. Inherent neutrality of AI systems, which eliminates any potential for human bias in decision-making

Correct answer: B

Explanation

The correct answer, B, highlights the significant issue of human bias in machine learning, which can lead to unfair outcomes, along with the opacity of AI systems that makes it difficult to understand their decision-making. Option A incorrectly suggests that AI systems are transparent, while option C wrongly states that AI is inherently neutral, which is not the case as biases can be encoded in the algorithms.