Salesforce Certified AI Associate — Question 14

A data quality expert at Cloud Kicks wants to ensure that each new contact contains at least an email address or phone number.
Which feature should they use to accomplish this?

Answer options

• A. Validation rule
• B. Autofill
• C. Duplicate matching rule

Correct answer: A

Explanation

The correct answer is A, as a validation rule can enforce data integrity by requiring specific fields to be filled out. Options B and C do not provide the necessary functionality to ensure that either an email address or phone number is present in the contact records.