Salesforce Certified Agentforce Specialist — Question 3

Universal Containers implements Custom Agent Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Agent Action to ensure proper configuration and functionality.
What should the development team review in the Custom Agent Action configuration to identify one of the core components of a Custom Agent Action?

Answer options

• A. Instructions
• B. Output Types
• C. Action Triggers

Correct answer: A

Explanation

The correct answer is A, as 'Instructions' are a fundamental part of a Custom Agent Action that guides the functionality and usage of the action. Options B and C, while relevant, do not represent core components that directly assist in understanding how to configure the action.