Salesforce Certified Advanced Administrator — Question 24

Which two processing steps are triggered when reassigning Account owners using the Mass Transfer tool? (Choose two.)

Answer options

• A. Only owner-based sharing rules are recalculated.
• B. Manual sharing is updated to reflect the new owner.
• C. All Account sharing rules are recalculated.
• D. All manual sharing is removed from the Accounts.

Correct answer: A, D

Explanation

The correct answers are A and D because when the Mass Transfer tool is used, it recalculates only owner-based sharing rules (A) and removes all manual sharing associated with the Accounts (D). Options B and C are incorrect because manual sharing is not updated to reflect new owners, and not all sharing rules are recalculated, only those based on ownership.