Salesforce Certified Advanced Administrator — Question 194

A sales manager wants to edit the opportunities owned by the sales team. The manager does NOT have Edit access to the Opportunity object.
What is a recommended solution?

Answer options

• A. Change the opportunity's organization-wide default settings to Public Read/Write
• B. Redefine the role hierarchy by enabling ג€grant access using hierarchiesג€
• C. Enable team selling on the Opportunity object to grant Read/Write access
• D. Create a permission set for Opportunity Edit and associate it to the user record

Correct answer: B

Explanation

The correct answer is B because enabling 'grant access using hierarchies' allows users in higher roles to access records owned by users in lower roles. Options A and C do not specifically address the restriction on the manager's permissions, while option D would not be feasible since the manager does not have the ability to edit permissions on the Opportunity object.