Salesforce Certified Advanced Administrator — Question 191

A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

Who will be able to edit this new contact record?

Answer options

• A. Sales manager and system administrator
• B. All users in the organization
• C. Users above the sales manager in the role hierarchy
• D. The owner and users below the owner in the role hierarchy

Correct answer: D

Explanation

The correct answer is D because the owner of the contact record and users in roles below the owner in the hierarchy have edit permissions. Option A is incorrect as the system administrator does not have specific edit rights to this record unless they are the owner. Option B is wrong because not all users can edit a record that is controlled by the parent. Option C is also incorrect since users above the sales manager do not have automatic edit rights to this specific contact record.