Salesforce Certified Advanced Administrator — Question 183

Universal Containers uses a Private Sharing model for Accounts. User A is onboarded to User B's team and given the same Profile and Role. Both users own 20
Accounts but User B is able to see 40 Accounts, whereas User A can only see the 20 they own.
What are two possible reasons for this? (Choose two.)

Answer options

Correct answer: A, C

Explanation

The correct answers are A and C. User B may belong to a Group that has access to additional records through a Sharing Rule, allowing them to see more Accounts. Additionally, User B could have had specific records manually shared with them, which would not apply to User A, who has only their own Accounts visible under the Private Sharing model.