Salesforce Certified Advanced Administrator — Question 106

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements? (Choose two.)

Answer options

Correct answer: A, C

Explanation

Workflow Rules can automate actions based on specific criteria, such as assigning leads to the correct team based on the planet. Assignment Rules are specifically designed to allocate records to teams based on defined conditions. Matching Rules and Validation Rules do not address the need for automated team allocation or ensuring all necessary information is collected.