Salesforce Administrator — Question 62

A previous Administrator is no longer at Universal Containers, but still owns many records and is the Default Workflow user.
Which security measure should the new Administrator take?

Answer options

• A. Delete the previous Administrator user.
• B. Reset the password for the previous Administrator user.
• C. Freeze the previous Administrator user.
• D. Deactivate the previous Administrator user.

Correct answer: D

Explanation

The correct action is to deactivate the previous Administrator user, as this prevents them from accessing the system while maintaining historical record ownership. Deleting the user would remove their ownership of records, resetting the password does not address access concerns, and freezing the account may not fully prevent access.