Salesforce Administrator — Question 557

What is true about Lead Assignment Rule?

Answer options

• A. Determines how Leads are automatically routed to User or Queue
• B. Contains Rule Entries, pre-defined business rules, that determine lead routing
• C. Virtual storage bin used to group leads based on criteria (e.g., industry, campaign)
• D. Users have visibility into the Lead Queues to which they are members

Correct answer: A, B

Explanation

The correct answers, A and B, highlight the primary functions of Lead Assignment Rules in determining how leads are distributed and the role of Rule Entries in this process. Options C and D describe different aspects of lead management but do not accurately define Lead Assignment Rules.