Salesforce Administrator — Question 529

The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?

Answer options

• A. Case Auto-Response Rule
• B. Recorded-triggered flow
• C. Task Assignment
• D. Process Builder

Correct answer: D

Explanation

Process Builder is the right choice as it allows administrators to automate processes and send outbound messages based on specific criteria. The other options, such as Case Auto-Response Rules and Task Assignment, do not provide the same level of automation for sending messages, while Recorded-triggered flows are not suitable for this particular request.