Salesforce Administrator — Question 496

At Universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality? (Choose two.)

Answer options

Correct answer: A, B

Explanation

The correct answers are A and B because to enable record sharing, an administrator must create a group, and the Add Record action must be set up to allow users to add records to the group. Options C and D are incorrect as collaboration groups are not created automatically for every department and configuring object layouts to include the groups related list is not a necessary step for enabling record sharing.