Salesforce Administrator — Question 490

Universal Containers wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find deal records via a search.
What option should the administrator adjust to fully restrict access?

Answer options

• A. Permissions and tab visibility
• B. Page layouts and field-level security
• C. App permissions and search terms
• D. Record settings and search index

Correct answer: B

Explanation

The correct answer is B because adjusting page layouts and field-level security can restrict access to specific fields and records for certain user profiles. The other options do not provide the necessary level of restriction needed to prevent service users from finding deal records through search.