Salesforce Administrator — Question 47
The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will
Answer options
- A. Create 3 assignment rules
- B. Create 1 assignment rule with multiple criteria entries
- C. Create an assignment rule and 2 workflow rules
- D. Use workflow rules to accomplish this
Correct answer: B
Explanation
The correct answer is B, as creating one assignment rule with multiple criteria allows for efficient management of lead assignments based on specific conditions. Option A is incorrect because multiple rules are unnecessary; Option C introduces unnecessary complexity with additional workflow rules; and Option D does not directly address the specific assignment needs outlined in the question.