Salesforce Administrator — Question 439

What can a Task do that an Email Alert Cannot do? Choose 2 answers.

Answer options

• A. Tasks allow you to track the specific actions you plan to perform or have performed
• B. Email Alerts cannot track specific actions.
• C. Email Alerts allow you to track the specific actions you plan to perform or have performed
• D. Tasks cannot track specific actions

Correct answer: A, B

Explanation

Option A is correct because Tasks are designed for tracking specific actions, while Email Alerts do not provide this functionality. Option B is also correct since Email Alerts are focused on notifications rather than tracking actions. Options C and D are incorrect as they misrepresent the capabilities of Email Alerts and Tasks, respectively.