Salesforce Administrator — Question 366

If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin

Answer options

• A. True
• B. False

Correct answer: A

Explanation

The correct answer is True because once the email is deleted from the case, it is removed permanently and will not be found in the Recycle Bin after the case itself is deleted. The option False is incorrect as it implies that the email could still be retrieved, which is not the case.