Salesforce Administrator — Question 343

Universal Containers has a private sharing model for Opportunities and uses Opportunity Teams. Criteria-based sharing rules are not used. A sales rep at
Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in the same rile. The Salesforce administrator activates the old user record. The user is added to the same default Opportunity Teams, but is no longer able to see the same records the user worked on before leaving the company.
What is the likely cause?

Answer options

• A. The records were manually shared with the user.
• B. The Stage of the Opportunity records was changed to Closed Lost.
• C. Permission sets were removed when the user was deactivated.
• D. The Record Type of the Opportunity records was changed.

Correct answer: A

Explanation

The correct answer is A because if the records were manually shared with the user, those sharing settings would not persist after the user's deactivation. Options B, C, and D are not likely causes since changes in record stage, permission sets, or record types do not affect previously shared records in this context.