Salesforce Administrator — Question 338

At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click the submit for approval button to begin the process but sometimes the user forgets.
How should an administrator automate submission so all new public articles will enter the approval process?

Answer options

• A. Default the Submit for Approval button
• B. Create a new record type and page layout
• C. Use Process Builder
• D. Update Initial Actions

Correct answer: A

Explanation

Setting the Submit for Approval button as default ensures that every new public article automatically enters the approval process without relying on user action. The other options, while potentially useful for different scenarios, do not directly address the need to automate the submission process for articles.