Salesforce Administrator — Question 323

Supervisors at Universal Containers have read access to Contacts through their profiles. Sales reps have a separate profile them to edit Contacts. Some sales reps are attending a conference for a week and supervisors will need to fill in to update Contact details while they are out.
How should an administrator grant proper access to the supervisors?

Answer options

• A. Assign a permission set with the edit permission on Contact to the supervisors that need it.
• B. Create a sharing rule to grant read/write access on Contact to the supervisor role.
• C. Update the supervisor profile with edit permission on Contact.
• D. Change the supervisor users' profiles to be sales rep.

Correct answer: A

Explanation

The correct answer is A because assigning a permission set allows for granular control over permissions without altering the existing profile structure. The other options either change the supervisors' profiles or do not provide the necessary edit permissions directly to the supervisors in a flexible manner.