Salesforce Administrator — Question 294

The org wide default is set to private. Phil smith the owner of ABC account is a US Sales Rep reporting to the US Sales Director. The users in the US sales rep role can edit ALL opportunities associated with the accounts they own. Tim an EMEA sales rep owns an opportunity associated with the ABC account. Identify the correct role access.

Answer options

• A. Phil can view but cannot edit Tims ABC opportunity
• B. TIM cannot VIEW / EDIT phils account
• C. Phil can EDIT and VIEW Tims ABC opportunity
• D. Tim can VIEW and EDIT Phils account
• E. Tim can VIEW but cannot EDIT phils account.

Correct answer: C, E

Explanation

The correct answer is C, as Phil can edit opportunities related to accounts he owns, including Tim's opportunity since he has visibility through the role hierarchy. E is also correct because Tim, being an EMEA sales rep, cannot edit Phil's account, but can view it due to the private org-wide default. The other options are incorrect because they either misstate the access rights or roles associated with Phil and Tim.