Salesforce Administrator — Question 201

If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.

Answer options

• A. Delete their user record
• B. De-activate their user record
• C. Delete any accounts or contacts owned by that user
• D. None of the above

Correct answer: B

Explanation

The correct answer is B because deactivating the user record prevents any future access while retaining the user's data for reporting and auditing purposes. Option A is incorrect since deleting the user record removes all associated data, which may not be desirable. Options C and D are also incorrect as they do not address the immediate need to prevent access.