Salesforce Administrator — Question 166

What are two purposes of the AppExchange? (Choose two.)

Answer options

• A. Partners can download accounts and contacts to collaborate on sales deals.
• B. Support users can install the Salesforce Console for Service custom app.
• C. Customers can share and install apps published by Salesforce partners.
• D. Administrators can download and customize pre-built dashboards and reports.

Correct answer: C, D

Explanation

The correct answers, C and D, highlight the primary functions of the AppExchange, which include allowing customers to access partner apps and enabling administrators to customize existing dashboards and reports. Options A and B do not accurately represent the main purposes of the AppExchange, as they focus on functionalities that are not central to the platform.