Salesforce Administrator — Question 153

Ursa Major Solar wants to use the Salesforce approval process.
What are two characteristics that make a sales process a good fit for the Salesforce approval process? (Choose two.)

Answer options

• A. There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
• B. The first level approval can be denied and automatically routed to the Sales VP for final approval.
• C. The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP.
• D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.

Correct answer: A, B

Explanation

Option A is correct because the delegation of approval by a Sales VP aligns well with the Salesforce approval process, allowing for flexibility in decision-making. Option B is also valid since the ability to escalate a denied approval to the Sales VP for final decision-making enhances the process. Options C and D do not fit the typical structure of the Salesforce approval process, as they introduce randomness or additional complexities that are less common.