Salesforce Administrator — Question 132

Which action must be taken to view contacts associated with a case in the console?

Answer options

• A. The related lists of the case page layout must be modified
• B. The custom links of the case page layout must be modified
• C. The related object of the case page layout must be modified
• D. The mini page layout of the case page layout must be modified

Correct answer: D

Explanation

To view contacts associated with a case, you need to modify the mini page layout of the case page layout, as this allows specific fields and related information to be displayed. The other options do not directly impact the visibility of contacts in the console, as they pertain to different aspects of page layout configuration.