PRINCE2 Practitioner 6th Edition — Question 27

The executive identified that there would be a benefit to the construction companies as their working time lost due to accidents would be reduced. This was included as a benefit to ABC Company in the business case for the Health and Safety Training Project.
Is this appropriate, and why?

Answer options

• A. Yes, because the benefits to the customer are an essential part of business justification for a project.
• B. Yes, because both tangible and intangible benefits should be included in the business case.
• C. No, because ABC Company will not achieve their benefits if construction companies do not book the courses.
• D. No, because it is the customer's benefits that should be used to justify the project business case.

Correct answer: A

Explanation

The correct answer is A because the benefits to the customer are fundamental in justifying the project's business case, demonstrating the project's value. Options B and D are incorrect since they either misinterpret the focus of justification or overlook the importance of customer benefits. Option C is also wrong as it incorrectly assumes that ABC Company's benefits are entirely contingent on course bookings by construction companies.