PRINCE2 Practitioner 6th Edition — Question 15
The government agency held a seminar for training organizations to discuss the approach to accreditation for new health and safety courses. The project manager attended on behalf of ABC Company. Other training organizations described delays that had occurred when accrediting course material in the past. As a result, the project manager has produced a report recommending ways to improve the 'classroom-based training materials' to avoid such delays.
Is this an appropriate application of the principle 'learn from experience', and why?
Answer options
- A. Yes, because it ensures that risks to accreditation are recorded effectively.
- B. Yes, because opportunities to improve should be recorded and acted upon.
- C. No, because competitors' experiences are not relevant to ABC projects.
- D. No, because this is an example of improved business justification.
Correct answer: B
Explanation
The correct answer is B, as it emphasizes the importance of recognizing and implementing lessons learned to enhance processes. Option A is incorrect because it focuses solely on risk documentation rather than improvement; option C dismisses valuable insights from competitors; and option D misinterprets the situation as merely justifying business decisions rather than learning from past experiences.