Project Management Professional (PMP) — Question 945

During the fourth sprint, a project manager noticed that none of the customer representatives have participated in any of the sprints. The team told the project manager that they had a prototype ready.

What should the project manager do next?

Answer options

• A. Contact the customer to confirm that they received updates of the work in progress (WIP).
• B. Tell the team to create a prototype manual to provide guidance for the end user.
• C. Deliver a presentation about the capabilities to the quality assurance (QA) team.
• D. Invite the customer representatives to the review meeting to review the prototype with the team.

Correct answer: D

Explanation

The correct answer is D because involving customer representatives in the review meeting is essential for gathering feedback and ensuring the prototype meets their expectations. Option A, while important, does not directly engage the customers in the current sprint's review. Options B and C do not involve the customers and focus on internal processes rather than customer feedback.