Project Management Professional (PMP) — Question 911

A project manager has heard about the large volume of emails the team receives each day, which prevents them from doing project work. One team member has stated that they would like to be able to access project-related information when needed.

To what type of communication is the team member referring?

Answer options

• A. Pull communication
• B. Mass communication
• C. Interactive communication
• D. Push communication

Correct answer: A

Explanation

The team member is referring to Pull communication because it allows individuals to access information when they need it, rather than receiving it passively. Mass communication and Push communication involve sending information to many recipients or individuals without a request, while Interactive communication implies a two-way exchange, which is not what the team member is seeking.