Project Management Professional (PMP) — Question 876

A project manager discovered that a component on the critical path is in danger of delay due to continuous disagreements between two developers. This personality-related issue can’t be resolved by the team.

What should the project manager do?

Answer options

• A. Log the issue in the register and delay the development of the component.
• B. Log the issue in the register and ask the team to make a decision by voting.
• C. Log the issue in the register and escalate to the human resources (HR) manager.
• D. Log the issue in the register and let the developers resolve the conflict.

Correct answer: C

Explanation

The correct answer is C because escalating the issue to the HR manager is appropriate for resolving interpersonal conflicts that the team cannot handle. Options A and D do not actively seek a resolution and may lead to further delays. Option B is ineffective for personality conflicts, as a vote may not address the underlying issues.