Project Management Professional (PMP) — Question 788

A senior project manager is assigned to lead a team of project managers to run a large initiative. One of the key stakeholders often bypasses the senior project manager and girves instructions to the other project managers directly.

What should the senior project manager do?

Answer options

• A. Tell the project managers to document the stakeholder’s instructions.
• B. Evaluate the stakeholder analysis to identify the stakeholder’s influence.
• C. Review the benefits realization plan with the sponsor and the stakeholder.
• D. Escalate to the project sponsors and the manager of this stakeholder.

Correct answer: B

Explanation

The correct answer, B, focuses on understanding the stakeholder’s influence, which is crucial for managing relationships and ensuring effective communication. Option A, while documenting instructions is useful, does not address the underlying issue of bypassing authority. Option C is less relevant as it does not directly involve resolving the communication breakdown. Option D may escalate the issue but does not seek to understand the stakeholder’s influence, which is essential for long-term project success.